March 31, 2020 Eriez Global Subsidiaries Update:

In this unprecedented time, Eriez continues to be focused on the best interests of our people, our customers and the communities in which we operate.  In this effort, we have implemented world-wide policies and practices to reduce the chance of exposure to and the spreading of the Covid-19 virus. We are adhering to the many laws, rules and mandates of each of the countries in which our subsidiaries are based. 

The current status of each of our global family members is listed below: 

Eriez Australia - Stage 3 Government Controls (country-wide lockdown). The plant remains open with social distancing measures in place. Office staff are working remotely.    

Eriez Flotation Brazil – State of Calamity declared. All employees are working remotely.

Eriez Mexico –  Country-wide lockdown declared. All operations closed until 4 May. Office staff working remotely.

Eriez Flotation Canada – Provincial State of Emergency declared. Shop personnel return on April 1 after two-week shutdown. All other Eriez personnel are working remotely.

Eriez South Africa – Country-wide lockdown declared. Plant closed from 26 March for 21 days. Office staff working remotely.

Eriez Flotation Chile – State of Emergency declared.  Eriez personnel working remotely. 

Eriez Europe – Country-wide Lockdown declared. Plant closed from 25 March for 21 days. Office staff working remotely.

Eriez India – Country-wide lockdown declared. Plant closed until 14 April. Office staff working remotely.     

Eriez Flotation Peru – State of Emergency declared. Eriez personnel are working remotely.  

Eriez Japan – Office and manufacturing plant are open, with social distancing precautions in effect including flexible working hours and staggered attendance. 

Eriez USA – State order for Shutdown of Non-life-sustaining businesses. The plant remains open with social distancing measures in place, as Eriez is a critical supplier to customers in this sector, including food, mining and pharmaceutical producers. Office staff and other employees that can work remotely are doing so.   

Eriez China – Office and manufacturing plants are open as it appears that the Covid-19 epidemic is under control in China with zero new reported local cases.  Both Eriez Tianjin and Eriez Qinhuangdao are at 100% with no reported infections.

For our customers anywhere in the world, we are striving to communicate with you as normal. It is our goal that your emails, inquiries, and other correspondence will be answered and returned as usual.

Eriez will monitor and adjust as this active situation changes.  We hope you all stay safe during these uncertain times - we will get through this together. 

March 24, 2020 Eriez Global Subsidiaries Update:

In this unprecedented time, Eriez continues to be focused on the best interests of our people, our customers and the communities in which we operate.  In this effort, we have implemented world-wide policies and practices to reduce the chance of exposure to and the spreading of the Covid-19 virus. We are adhering to the many laws, rules and mandates of each of the countries in which our subsidiaries are based. 

The current status of each of our global family members is listed below: 

Eriez Australia - Limited lockdown. The plant remains open with social distancing measures in place. Office staff are working remotely.  

Eriez Flotation Brazil – State of Calamity declared. With only a sales office, all employees are working remotely.

Eriez Flotation Canada – State of Emergency declared. As primarily a sales office, all Eriez personnel are working remotely.

Eriez South Africa – Country-wide Lockdown declared. Plant closed from 26-March for 21 days. Office staff working remotely.

Eriez Flotation Chile – State of Emergency declared. With only a sales office, all Eriez personnel working remotely. 

Eriez Europe – Country-wide Lockdown declared. Plant closed from 25-March for 21 days. Office staff working remotely.

Eriez India – Country-wide Lockdown declared. Plant closed from 24-March for 21 days. Office staff working remotely.     

Eriez Flotation Peru – State of Emergency declared. With only a sales office, all Eriez personnel are working remotely.  

Eriez Japan – Office and manufacturing plant are open, with social distancing precautions in effect including flexible working hours and staggered attendance. 

Eriez USA – State order for Shutdown of Non-life-sustaining businesses. The plant remains open as Eriez is a critical supplier to customers in this sector, including food, mining and pharmaceutical producers. Office staff and other employees that can work remotely are doing so.   

Eriez China – Office and manufacturing plants are open as it appears that the Covid-19 epidemic is under control in China with zero new reported local cases.  Both Eriez Tianjin and Eriez Qinhuangdao are now at 100% with no reported infections.

As you can understand, business is continuing on a reduced scale, but it IS continuing. More importantly, we are pleased to see that our friends in China, who were first to battle this pandemic, appear to have come out the other side. We may end up a bit battered and bruised, but we look forward to the day that we can report the same positive news about all our facilities worldwide. 

For our customers anywhere in the world, we are striving to communicate with you as normal. It is our goal that your emails, inquiries, and other correspondence will be answered and returned as usual.

March 21, 2020

Governor Tom Wolf ordered all non-life-sustaining businesses in Pennsylvania to be shut down. Eriez’ immediate response was to close the facilities in order to review the Governor’s order and determine our next steps. 

It is our understanding that Eriez qualifies as exempt from the order because of the customers in life-sustaining markets that we serve - for example the food, pharmaceutical and mining markets, among others. We have received multiple letters from our customers in these critical markets, requesting that we continue to provide them with Eriez products used in their processes.  Based on this, Eriez will reopen for business on Monday, March 23.

For our employees, we have taken numerous precautions to reduce exposure. We have modified our visitor policy, expanded our disinfecting practices, promoted social distancing and accommodated requests for modified work arrangements. We are committed to maintaining and expanding on these efforts including routine health status checks.

Many Eriez employees have been asked to work remotely and continue to conduct Eriez business from the safety of their home. For our customers, you will be able to reach us and communicate with us as normal. Your emails, calls, and other correspondence will be answered and returned as usual.

We will monitor and adjust as this active situation changes. Above all else, please stay safe and act responsibly during these uncertain times. With your help, we will get through this together.

Tim Shuttleworth
President & CEO

March 18, 2020

As economies around the globe struggle with the dynamic COVID-19 pandemic, Eriez continues to use our fundamental principle, the Golden Rule, as a guide through these challenging times. 

The health and safety of our employees and their families, our stakeholders and customers continue to be our top priority. Eriez has made several changes to the way it conducts business per the guidelines set forth by the Centers for Disease Control (CDC) and World Health Organization (WHO) to help prevent and reduce the spread of this contagious and deadly disease. 

We have implemented the following policy changes to protect our staff, their families and our customers:

Employee Travel: All business travel has been prohibited until further notice.  Any extraordinary requests must be reviewed and approved by senior management in advance. All personal travel must be disclosed in advance and any resulting travel may result in a directive to self-quarantine for 14 days upon return. 

Meetings: We are avoiding unnecessary in-person meetings and encouraging our employees and customers to continue conducting business with established technologies like video conferencing. 

Visitors:  Unscheduled visitors to Eriez are prohibited at this time. All business-critical visitors must be approved in advance and will be screened by phone or email in advance to ensure risk factors are eliminated. Approved business critical visitors will have limited facility access and must follow additional protective measures.

Communication: For our customers, you will be able to reach us and communicate with us as normal. Your emails, calls, and other correspondence will be answered and returned as usual. 

Employee Health & Safety: Many Eriez employees have been asked to work remotely and continue to conduct Eriez business from the safety of their home. Eriez has implemented an organization-wide text messaging alert system to inform employees of developments in this dynamic situation.

All employees have been directed to stay home if they’re not feeling well. Any employee reporting to work with potential COVID-19 symptoms such as fever, mild cough or respiratory sickness will be sent home immediately and may not return to work until medically cleared. Our facilities have been directed to modify their cleaning protocols to increase the frequency of disinfecting high-touch and high-traffic areas, and we are reviewing the cleaning products used to ensure they are the most appropriate products for the current need.  

We will monitor and adjust these measures as this active situation changes. Above all else, please stay safe and act responsibly during these uncertain times. With your help, we will get through this together.

Tim Shuttleworth
President & CEO